Terms & Conditions

1. Contractual Relationship

These Terms and Conditions ("Terms") govern all bookings made with Cari Local African Safaris ("we," "us," "our"), a Tanzanian tour operator registered with TALA (Tanzania Association of Tour Operators), TRA (Tanzania Revenue Authority), and BRELA (Business Registrations and Licensing Agency). By making a booking, the "traveler," "you," or "your" acknowledges and agrees to be bound by these Terms.

All services are provided subject to the laws of the United Republic of Tanzania. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Tanzania.

2. Booking Confirmation

• A booking is considered confirmed only after we receive the 30% deposit and a signed booking agreement.
• Upon confirmation, you will receive a booking voucher with full details of your itinerary, accommodation, and services included.
• All prices quoted are in USD and are subject to change until the booking is confirmed.
• Prices are based on the costs, exchange rates, and taxes known at the time of quotation. We reserve the right to adjust prices if there are significant changes in these factors before confirmation.

3. Payments

• A 30% deposit is required to confirm your booking.
• The remaining balance is due no later than 45 days before departure.
• Bookings made within 45 days of departure require full payment at the time of booking.
• We accept payments via bank wire transfer, credit card (Visa/Mastercard), and PayPal. Credit card payments may be subject to a processing fee (typically 2–3%).
• All bank charges associated with wire transfers are the responsibility of the traveler.

4. Traveler Responsibilities

By booking with us, you agree to:

• Provide accurate and complete information at the time of booking, including full names, passport details, dietary requirements, and medical conditions.
• Ensure you have a valid passport (minimum 6 months validity from date of entry) and the necessary visas for Tanzania.
• Obtain comprehensive travel insurance that covers medical evacuation, cancellation, and personal liability.
• Follow the instructions of your guide and respect park rules, wildlife, and local customs at all times.
• Disclose any pre-existing medical conditions or special needs at the time of booking. We reserve the right to refuse service if a condition poses a risk to the traveler or others.

5. Health & Safety

• Travelers are responsible for consulting their healthcare provider regarding recommended vaccinations and malaria prophylaxis before traveling to Tanzania.
• While we take every precaution to ensure your safety on safari, wildlife encounters are inherently unpredictable. You participate in game drives and activities at your own risk.
• Our guides are trained in first aid and emergency procedures. In the event of a medical emergency, we will arrange evacuation to the nearest medical facility at the traveler's expense.
• Altitude sickness is a risk for Kilimanjaro climbers. Our itineraries include proper acclimatization, but we cannot guarantee that every traveler will successfully reach the summit.

6. Itinerary Changes

While we strive to operate all itineraries as described, you acknowledge that:

• We reserve the right to modify itineraries due to weather conditions, road conditions, park closures, wildlife movements, or other unforeseen circumstances.
• Any changes will be made with your best interests in mind and, where possible, we will substitute comparable alternatives.
• No refunds will be given for itinerary changes made for your safety or due to circumstances beyond our control.
• Accommodation upgrades or downgrades may occur based on availability. If a downgrade is necessary, we will refund the difference in cost.

7. Photography & Media

• We may take photographs or video footage during your safari for promotional purposes. By booking with us, you grant us permission to use such media unless you notify us in writing otherwise.
• Travelers are welcome to take photographs for personal use. Commercial photography or filming requires prior written consent from Cari Local African Safaris.
• Drone usage in Tanzanian national parks is strictly prohibited without special permits. We can assist with permit applications if requested in advance.

8. Limitation of Liability

To the fullest extent permitted by law:

• Cari Local African Safaris shall not be liable for any injury, loss, damage, or delay arising from events beyond our reasonable control, including but not limited to acts of God, weather, wildlife behavior, political unrest, strikes, or health emergencies.
• Our liability is limited to the cost of the tour paid by the traveler. We are not liable for any indirect or consequential losses.
• We act as an intermediary for third-party services (accommodation, flights, activity providers) and cannot be held responsible for their failure to deliver services as contracted.
• Any claims must be submitted in writing within 30 days of the completion of the tour.

9. Complaints & Dispute Resolution

• If you have a complaint during your safari, please inform your guide immediately so we can address it in real time.
• If the issue is not resolved on the spot, please submit a written complaint to info@cariafricansafaris.com within 14 days of the incident.
• We will investigate and respond to your complaint within 21 business days.
• If a mutually agreeable resolution cannot be reached, disputes will be referred to mediation in Arusha, Tanzania, before any legal action is taken.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Republic of Tanzania. Any legal actions or proceedings arising out of or relating to these Terms shall be brought exclusively in the courts of Arusha, Tanzania.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us: